Privacy policy
Last updated: 19 October 2026
This is a translation. In case of discrepancy, the Spanish version prevails.
At Bitdesal we take your data seriously. This policy explains what data we process, for what purposes and what your rights are, in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).
1. Data controller
- Controller: Bitdesal S.L. (Bitdesal)
- Tax ID (NIF): B23953029
- Address: Partida Daimes 2146, Elche (Alicante), España
- Email: caye@bitdesal.com
2. What data we process and where they come from
We only process the data you provide to us:
- Contact form: name, company (optional), the service you are interested in, your message and your email or telephone number.
- Appointment booking: the data you enter in the booking tool (name, email and any information you choose to add).
- Email or telephone: the data you include when you write to us or call us.
- Clients: the data needed to provide the service and to invoice (contact and tax details).
Please do not send us specially sensitive data (health, ideology, etc.) through these channels.
3. Why we use them and on what legal basis
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry or quote request | Your consent and the taking of pre-contractual steps at your request (Art. 6(1)(a) and 6(1)(b) GDPR) |
| Managing the appointment you book | Taking of pre-contractual steps (Art. 6(1)(b) GDPR) |
| Providing the contracted service and managing the client relationship | Performance of a contract (Art. 6(1)(b) GDPR) |
| Invoicing and accounting and tax obligations | Compliance with legal obligations (Art. 6(1)(c) GDPR) |
We do not use your data to send you advertising unless you give us separate, express consent. We do not take automated decisions or create profiles with your data.
4. How long we keep them
- Enquiries that do not lead to an engagement: for as long as needed to handle them and for a maximum of 12 months.
- Clients: for the duration of the relationship and thereafter for the statutory retention periods (for example, 6 years for accounting and commercial records and 4 years for tax purposes).
Afterwards, the data are blocked or securely deleted.
5. Who they are disclosed to
We do not sell or transfer your data to third parties, except where required by law. To operate, we use providers that process data on our behalf (processors), with whom we have the contractual safeguards required by the GDPR:
- Formspree, Inc. (United States): receipt of contact-form messages.
- Cal.com, Inc. (United States): appointment booking.
6. International transfers
Some providers are in the United States. These transfers are based on the EU–US Data Privacy Framework where the provider is certified, or on the standard contractual clauses approved by the European Commission.
7. Your rights
You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw any consent you have given us, by writing to caye@bitdesal.com. State which right you wish to exercise; if we have reasonable doubts about your identity, we may ask you to prove it.
If you consider that we have not processed your data correctly, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
8. Security
We apply appropriate technical and organisational measures to protect your data against loss, unauthorised access or alteration.
9. Cookies
This website does not use first-party or third-party cookies. It only stores in your browser (local storage) your light or dark theme preference, so that it can be remembered on later visits; that information does not leave your device and is not used to identify you.
When you click links to external sites (for example, LinkedIn or the appointment-booking tool), those sites may use their own cookies, according to their policies.
10. Minors
Our services are aimed at businesses and professionals. We do not knowingly collect data from children under 14.
11. Changes to this policy
We may update this policy to reflect legal changes or changes to our services. We will always publish the current version on this page, with its update date.